Refund & Guarantee Policy

At Vynora Digital Marketplace, customer satisfaction is our top priority. We partner with reputable digital vendors whose products are processed through secure checkout platforms such as Digistore24.

1. How to Request a Refund

Since payments and order processing are managed by Digistore24, requesting a refund is fast and straightforward:

1. Locate Your Order Confirmation Email: Search for the confirmation receipt email sent to you by Digistore24 upon purchase.
2. Click the Support/Order Link: Click the Digistore24 order support link provided at the bottom of your order confirmation receipt.
3. Submit Refund Request: On the Digistore24 order page, select "Request Refund" and state your reason.
4. Fast Processing: Digistore24 will process your refund back to your original payment method (Credit Card, PayPal, SEPA, etc.) within 2–5 business days.

2. Eligibility & Requirements

• The refund request must be submitted within the specified guarantee window (typically 60 days from purchase date).
• Refunds apply to the full purchase price of the digital product.
• Upon refund processing, access to the digital member portal, download keys, or course materials will be revoked.

3. Need Assistance?

If you encounter any difficulty requesting a refund or need help locating your Digistore24 order number, our support team is happy to assist you: